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Aftermarket Service Transformation Domain Consultant

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below
  • Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, field service, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .
  • Experience in implementation of PTC SLM Modules, Service Max, IFS, Service Now or any SLM packages.
  • Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc.
  • Experience in outcome centric models preferred
  • Strong, 10+ years’ experience and expertise in Service-Centric function, preferably in automotive, heavy equipment, aerospace, industrial manufacturing and energy, resources.
  • Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration.
  • Supporting and deployment of service / aftermarket management solutions.
  • Strong communications and presentation skills are required. Role will be responsible for communicating with internal and customer teams. Must display ability to extract and define business requirements. A strong understanding of Business Process Modeling is required.
  • Provide leadership to the team that implements the developed solution.
  • 70% Client Interaction and 30% Leading Internal Team
  • Support solution development with key technologies (Service Max, Zinier, IFS, Service Now, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.
  • Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.
  • Lead teams in consulting and implementation projects
  • Identify opportunities through business connects with clients and relationships in TCS ecosystem
  • Lead RFP responses and contribute
  • Track emerging business models and trends for its applicability in manufacturing.
  • Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
Job Description

Must Have Technical/Functional Skills

  • Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, field service, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .
  • Experience in implementation of PTC SLM Modules, Service Max, IFS, Service Now or any SLM packages.
  • Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc.
  • Experience in outcome centric models preferred
  • Strong, 10+ years’ experience and expertise in Service-Centric function, preferably in automotive, heavy equipment, aerospace, industrial manufacturing and energy, resources.
  • Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration.
  • Supporting and deployment of service / aftermarket management solutions.
  • Strong communications and presentation skills are required. Role will be responsible for communicating with internal and customer teams. Must display ability to extract and define business requirements. A strong understanding of Business Process Modeling is required.
  • Provide leadership to the team that implements the developed solution.
  • 70% Client Interaction and 30% Leading Internal Team
  • Support solution development with key technologies (Service Max, Zinier, IFS, Service Now, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.
  • Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.
  • Lead teams in consulting and implementation projects
  • Identify opportunities through business connects with clients and relationships in TCS ecosystem
  • Lead RFP responses and contribute
  • Track emerging business models and trends for its applicability in manufacturing.
  • Build…
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