Technology Manager- AI Workspace Administrator

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions.

VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please  and follow along on Linked In #WeAreVML.

The WPP l Ford Team is an integrated operating network made up of a dynamic multi-agency ecosystem that serves Ford Motor Company and its many diverse units around the world. This operating team provides a breadth of marketing experience for Ford across Communications, Marketing, Brand and Customer Experience, A.I., Creative, Production, Media, Strategy, Analytics, Commerce & Technology and more. Operated under a central leadership team, it draws best-in-class talent from leading WPP agencies including VML (Brand & Customer Experience), WPP Media (Media), GTB (Precision Retail Marketing), WPP Production (Brand Design & Production), Zubi & UWG (Multicultural), and Burson (Corporate Communications/ Public Relations), among other key WPP specialists.

WPP l Ford team members work in a highly integrated environment, with direct exposure across virtually every discipline of modern marketing.

This role is imbedded within VML agency as part of the WPP network. At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

This is an exciting opportunity to join the team dedicated to WPP’s critically important client,
Ford Motor Company. The Manager of AI Workspace Administrator is execution-focused, detail-oriented Platform Administrator to act as the operational backbone of WPP Open (WPP’s AI platform) for the WPP | Ford team. As we scale our suite of custom AI Agents and work spaces across the network, this role keeps our environments secure, organized, and running seamlessly. You will own identity management, role-based access control, first-line support, and platform hygiene across multiple global operating companies.

Ford is in a period of rapid transformation, modernization, and evolution. This exciting challenge is about more than just marketing vehicles. It’s about lifestyle, experiences, technology and helping to build a better world, where every person is free to move and pursue their dreams. Ford is a global company founded on powerful shared ideals - valuing service to the world as much as they do to their customers.

After 123 years, this iconic brand has learned to adapt and change, continuously evolving to focus on services, experiences and software, in addition to vehicles.

• Identity Management: Serve as regional lead for platform identity, maintain user lists, and run periodic audits and attestations.
• Access Control (RBAC): Define, assign, and govern WPP Open User Groups and role-based permissions.
• Level 1 Help Desk: Be the first point of contact for user questions on AI Agents and tools; resolve or elevate as needed.
• Hub Maintenance: Execute system configuration changes — adding, deleting, and modifying work spaces and integrations.
• Data Maintenance & Cleanup: Perform routine hygiene tasks and escalte larger remediation efforts to the data team.

• Experience: 2+ years in system administration, IT operations, or technical help desk (Entra , Okta, Salesforce, Jira, or SaaS…