Financial Systems Technician

Honigman is a premier business law firm, based in Michigan with an international practice. Honigman is consistently recognized as one of the 101 Best and Brightest Places to Work, we earned this recognition by recruiting attorneys and staff members with outstanding credentials. Currently, we are looking for a Financial Systems Technician in our Detroit Office. In addition to our Corporate Detroit Office, we have offices in Chicago, IL, Grand Rapids, Bloomfield Hills, Kalamazoo, and Washington D.C. With more than 350 attorneys working in 60 different areas of concentration, Honigman provides timely and cost-effective counsel to clients in numerous industries.

The Financial Systems Technician is responsible for supporting, maintaining, and optimizing the firm's financial applications and related technology platforms. This position serves as a key liaison between Accounting, Finance, IT, and business users to ensure the effective operation of financial systems, resolve technical issues, support system enhancements, and assist with reporting and data integrity efforts.

The Financial Systems Technician provides day-to-day application support for accounting and financial software, participates in system implementations and upgrades, and helps ensure that financial processes are executed efficiently and accurately.

• Provide first and second-level support for the firm's financial management systems and related applications.
• Troubleshoot system issues, identify root causes, and coordinate resolutions with internal IT teams and external vendors.
• Monitor system performance and ensure applications are operating efficiently and effectively.
• Manage user access, security roles, and permissions in accordance with firm policies and internal controls.
• Assist with application testing, upgrades, patches, and system enhancements.

• Respond to user inquiries regarding financial systems functionality, processes, and reporting.
• Document and track issues through ticketing systems and ensure timely resolution.
• Develop user guides, process documentation, and training materials.
• Conduct training sessions for accounting, billing, collections, and finance personnel.

• Perform data audits and validation activities to ensure the accuracy and completeness of financial information.
• Assist with data imports, exports, conversions, and reconciliations.
• Support the development and maintenance of standard and ad hoc reports.
• Collaborate with Finance and Accounting teams to identify reporting and analytical requirements.

• Evaluate existing financial system workflows and recommend process improvements.
• Partner with business stakeholders to identify opportunities to automate manual processes.
• Assist in the implementation of new technologies, integrations, and system enhancements.
• Participate in system projects, including upgrades, migrations, and new software implementations.

• Maintain adherence to firm policies, security standards, and financial controls.
• Support audit requests and provide documentation related to system processes and user access.
• Ensure the confidentiality and security of financial and client information.

• Bachelor's degree in Information Systems, Finance, Accounting, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• 2-5 years of experience supporting financial, accounting, ERP, or business management systems.
• Experience in a professional services or law firm environment is strongly preferred.
• Experience supporting legal financial systems such as Aderant Expert, Elite 3E, Elite Enterprise, Intapp, Chrome River, or similar platforms is preferred.
• Knowledge of financial and accounting processes including billing, accounts receivable, accounts payable, general ledger, and collections.
• Experience with SQL queries, report writing, and database concepts.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Familiarity with system integrations, data imports/exports, and application troubleshooting.
• Experience with reporting tools such as SSRS, Power BI, or similar platforms is preferred.
• Strong analytical and problem-solving abilities.
• Excellent customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently and collaboratively…