Market Coach

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world:
Yum! Brands
.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re  fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

• The Market Coach has the responsibility for overseeing approximately 750+ people, processes and operations in ~25 corporate locations in the greater Detroit market with total sales averaging 50M+
• Responsible for generating performance and sales levels improvements for all restaurants through excellence in day-to-day operations and training, coaching and support of multi-unit leaders (Area Coaches) and restaurant managers.
• Communicates how to achieve our strategic vision, setting bold goals and driving relentless action with a focus on problem solving / challenging the status quo and consistently achieving the highest standards for our brand
• Demonstrates People focused leadership through recognition, mentoring & motivating across 6 Unit Level Management & their restaurant level teams

• Provides strategic leadership for each Area Coach in the market to deliver an exceptional customer experience across a diverse group of restaurants.
• Leads the way by working with each Area Coach in the market to deliver profit goals and meet targeted flow‑thru objectives; utilizes available reports to identify opportunities; encourages a top‑line orientation through operational focus; ensures that correct operational procedures are always followed to drive bottom line results.
• Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers
• Develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality
• Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy
• Leads recognition and motivation efforts throughout the market acknowledging the People that drive our business
• Does not compromise in creating and maintaining a safe environment for employees and customers
• Has authority to hire and fire (or participate in those decisions)
• Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market
• Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners

• 4 year College or University Degree preferred, but not required
• 8+ plus years operational leadership experience in a high volume, multi-unit Fortune 500 environment
• Excellent communication, interpersonal and conflict resolution skills
• Demonstrated ability to set strategic vision and growth goals
• Exceptional team building capability demonstrated in talent selection, coaching and development of management level team
• Strong business acumen with ability to drive P&L,…