Program Manager, Foster Care

Program Manager, Foster Care

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In accordance with the Agency’s mission statement, policies and procedures, professional Code of Ethics, State of Michigan licensing, contracts, funding, and COA standards, the Program Manager is responsible for providing leadership, direction, and insight to supervisory and support staff in foster care, adoption, and treatment.

• Ensure the team is producing at an optimal level to meet KPI expectations.
• Prepare for and participate in individual supervision and other agency meetings.
• Represent the agency in the community and work in collaboration with others to secure needed resources.
• Provide leadership for the planning, implementation, and management of foster care programs.
• Manage and be accountable for program budgets and the cost‑effective operations of assigned areas.
• Manage the effective utilization and development of staff to enhance service delivery.
• Develop and implement continuous quality improvement methods, including staff retention.
• Provide direct supervision and evaluate the performance of assigned staff.
• Function in a supportive and leadership role for foster parents.
• Participate in continuous quality improvement.
• Stay informed of current practice developments within the profession.
• Utilize supervision, educational, and training opportunities to further professional development.
• Plan and organize work to meet all job requirements according to agency and COA standards, licensing, and funding requirements.
• Perform all other duties as required or requested by the agency.

• Knowledge of principles, practices, and techniques of social work and social service administration.
• Skilled in supervisory methods and techniques, including leadership and motivating employees.
• Knowledge of DHS and CMS policies as they relate to foster care.
• Knowledge of clinical theories, therapeutic interventions, psychotropic medications, clinical assessment skills, and diagnosing.
• Skilled in evaluating the effectiveness of administrative and operational programs and implementing changes to improve operations.
• Ability to work independently in the field and to use team resources/supervision to enhance performance.
• Ability to utilize trauma‑informed care to assess youth mental health symptoms and service needs.
• Ability to be flexible in prioritizing in a changing system.
• Demonstrated personal integrity and professional demeanor in accordance with the agency and profession ethics.
• Demonstrated effective verbal and written communication skills to compose and/or edit written materials.
• Knowledge of current practice developments within the profession and uses educational and training opportunities to ensure continual professional competence.
• Ability to work cooperatively and in collaboration to establish rapport with Vista Maria staff and representatives of other agencies, foster care families, planning family and schools.
• Demonstrated skills in organization, priority/time management, problem solving, and conflict resolution.
• Demonstrated ability to interact positively in a culturally diverse environment and to deal effectively with various levels of Vista Maria personnel, outside customers, and community groups.
• Demonstrated computer literacy skills at least in Word.

• Implement strategies to ensure compliance with all Key Performance Indicators (11 categories) outlined by MDHHS. Achieve 95% or above in 7 categories: 90% or above in 1 category, 85% or above in 3 categories.
• Work in conjunction with the Director of Foster Care & Adoptions to ensure the annual Foster Care plan and budget are in accordance with agency expectations.
• Facilitate team meetings necessary for program success.

Directly supervise Supervisors, Program Coordinator and Foster Care Therapist. Fulfill supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, performance management, discipline, training, coaching, and supervision.

• Master’s Degree (appropriate human services major) from an accredited school.
• Three (3) years progressive supervisory/administrative experience working with children, youth, and families.
• Valid Michigan driver’s license without relevant restrictions.

Preferred:

• CWTI trained.
• Limited or full clinical license in social work (LMSW), counseling (LPC), or psychology (LLP).

We foster restorative relationships and deliver innovative care, treatment, and education so that vulnerable youth and families believe in their worth, heal and build the skills for success.