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Parts & Service Business Center Lead - Lakes Business Center
Job in
Detroit, Wayne County, Michigan, 48226, USA
Listed on 2026-03-04
Listing for:
Stellantis
Full Time
position Listed on 2026-03-04
Job specializations:
-
Management
Business Management, Operations Manager
Job Description & How to Apply Below
The Parts & Service Business Center Lead is responsible for leading and optimizing the service and parts operations within the Stellantis CJDRF dealer network. This includes revenue generation through Mopar & private label parts, accessory sales and a strategic focus on the customer experience to drive increased loyalty and retention.
Sales and Business Development:
- Ownership overall retail/wholesale parts sales, service, service quality, warranty, service contracts and customer experience.
- Identify, assess regional market needs and opportunities
- Develop and implement a strategy to increase parts sales and customer loyalty
- Work closely with peers and leadership team of both Sales and Network to ensure alignment, perception and reality of unified front, exceptional support
- Challenge status-quo, discover and champion best practice benchmarking, process improvement
- Lead independent entrepreneurs to achieve higher levels of performance
- Lead and mentor the field team to realize their potential professionally, deliver breakthrough results
- Build team through strong collaboration, mentorship, trust and mutual respect
- Develop and raise the technical expertise and competency in both the dealership and field
- Bachelor's degree in Business, Marketing, Automotive Technology or related field
- 10+ years' experience of increasing responsibility in automotive sales
- Supervisory experience
- Proven track record of achieving breakthrough sales results
- Experience managing large team, holding them accountable & delivering tough messages
- Strong influencing and negotiation skills
- Willingness to relocate
- Willingness to travel 50%
- Master's degree
- Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
- Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing.
- Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days.
- Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances.
- Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups
- Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
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