Manager Patient Care Services

Position Summary: Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care.

Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Responsibilities:

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.
  
  Follows up on complaints and provides feedback.
  
  Monitors level of patient, staff and physician satisfaction.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience
• OR associate’s degree with 5 years of nursing-related experience

• Licensed as a Registered Nurse to practice nursing in Michigan
• BLS Certification

• Master’s degree in a related program
• A minimum of 2 years’ leadership experience
• ACLS Certification

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 7:00am-3:30pm
• Hours Per Pay Period: 80
• On Call:
  Yes
• Weekends:
  No