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IVR Automation Test Engineer - Cyara & Performance
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-08-09
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-08-09
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation
Job Description & How to Apply Below
Tata Consultancy Services in Detroit is seeking an experienced QA Engineer focused on IVR automation. You will design and execute CYRA-based test scripts, build regression suites, and validate call flows across CXone and Genesys Cloud while coordinating with customers and vendors for issue resolution.
Ideal candidates have 4+ years in contact center tech and IVR testing, with strong analytical and communication skills.
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