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Voice Customer Quality Engineer – Connected Vehicle
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-08-24
Listing for:
Ford
Full Time
position Listed on 2026-08-24
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering
Job Description & How to Apply Below
Ford Pro Quality Engineer role focuses on voice of the customer within FPI, monitoring and prioritizing actions to address quality concerns from Fleet and Business Account feedback. You will use Connected Vehicle Data to resolve early issues and to strengthen traditional quality metrics, driving a Quality Framework for connectivity features.
You will benchmark internally and externally, establish action plans, and identify solutions to minimize toil while improving customer experience across
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