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Senior IVR & Voice QA Engineer; Cyara)
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-08-28
Listing for:
Fixity Technologies
Full Time
position Listed on 2026-08-28
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation
Job Description & How to Apply Below
Fixity Technologies is seeking a senior QA/Test Automation engineer to design, implement, and maintain automated test suites for IVR-based contact center solutions. You will validate call flows, routing, and voice quality across Genesys Cloud and NICE CXone, and collaborate with stakeholders to ensure regression coverage and reliable releases.
Responsibilities include building Cyara test scripts, executing load tests, analyzing results, and guiding QA best practices for performance, benchmarks,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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