Warranty Data Administration Analyst

Our client, a leading commercial vehicle manufacturing company
, is seeking a Warranty Data Administration Analyst to join their team. As a Warranty Data Administration Analyst, you will be part of the Warranty Operations Department supporting the Warranty Analysis, Service Engineering, and Supplier Quality Teams
. The ideal candidate will have strong analytical skills
, attention to detail
, and effective communication skills which will align successfully in the organization.

Job Title: Warranty Data Administration Analyst
Location: Detroit, MI
Pay Range: $25.00 - $29.00/hour

• Analyze warranty claims data and develop reports, metrics, and dashboards to evaluate business performance and warranty trends.
• Investigate technical warranty issues by reviewing service documentation, diagnostic information, and component design details.
• Support failure analysis activities through examination and testing of failed engine and exhaust aftertreatment system components.
• Collaborate with dealerships, repair facilities, suppliers, and internal teams to resolve warranty claim issues and coordinate inspections.
• Prepare technical documentation, findings, and recommendations to support warranty evaluations and appeals.

• Bachelor's degree in Engineering, Data Analytics, Business, or a related technical field.
• Experience analyzing warranty, service, automotive, manufacturing, or technical data.
• Strong analytical and problem-solving skills with the ability to interpret large data sets.
• Proficiency with reporting tools, Microsoft Excel, and data visualization platforms such as Power BI or Tableau.
• Excellent communication skills with the ability to work cross-functionally with internal and external stakeholders.

• Opportunity to support a global leader in commercial vehicle manufacturing.
• Exposure to advanced vehicle systems, engineering teams, and warranty operations.
• Collaborative and innovative work environment.
• Professional development and career growth opportunities.
• Competitive compensation and comprehensive benefits package.

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