Receptionist – Cannabis Retail; Front Desk & GM

Job Type: Full-Time
Location: DACUT Cannabis Retail — Detroit, MI
Schedule: 30–40 hours per week

Are you friendly, organized, and passionate about creating great first impressions? We’re looking for a Receptionist to join our growing team at DACUT Cannabis Retail! This role is perfect for someone who thrives in a customer‑facing position, loves keeping operations running smoothly, and takes pride in providing exceptional service. As a Receptionist, you’ll be the heartbeat of our store — the first and last impression for every customer who walks through our doors.

You’ll ensure smooth check‑ins, support management, assist with customer communication, and help maintain a compliant and welcoming retail environment.

• Front Desk Excellence:
  Greet every customer warmly, manage check‑ins compliantly, and create a professional first impression.
• Customer Support:
  Assist with loyalty programs, explain promotions, and provide accurate information about store policies.
• Operational Support:
  Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow.
• Market Awareness:
  Research competitor offerings, cross‑check promotions, and share insights with management to keep DACUT ahead.
• Website & Promotions:
  Help ensure the store’s website and promotional materials are current and accurate.
• Compliance First:
  Uphold all cannabis retail regulations and maintain precise documentation of customer interactions.
• Team Assistance:
  Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization.

• Prior experience in hospitality, retail, customer service, or administration highly preferred.
• Cannabis industry experience is a plus but not required — a willingness to learn is essential.
• Excellent communication, organization, and multitasking skills.
• Ability to handle sensitive information with professionalism and confidentiality.
• Strong attention to detail and commitment to compliance.
• Must be 21+ years old and able to pass any required background checks.

• Familiarity with cannabis products, promotions, or compliance processes a plus.
• Proficiency with computers, scheduling tools, and POS systems.
• Ability to stay calm and professional under pressure in a fast‑paced environment.
• Friendly, approachable, and polished communication style.

• Health, dental, and vision insurance 🏥
• Employee discounts on products 🌿
• Ongoing training and professional development opportunities 📈
• A supportive, team‑oriented culture that values your energy, positivity, and professionalism

Be the welcoming face of DACUT Cannabis Retail — where passion meets professionalism. Apply today and grow with a team that’s shaping the future of cannabis retail. 🌿💼