Shift Lead
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-09-20
Listing for:
House of Dank Holdings, LLC
Full Time
position Listed on 2026-09-20
Job specializations:
-
Retail
Customer Service Rep, Retail Support, Retail Associate/ Customer Service
Job Description & How to Apply Below
House of Dank is seeking Shift Leaders for our Fort St. location
What you'll do...
- Assist Walk-In team members with customer service issues such as product questions, pricing issues, etc. (escalate exchanges, returns, and extenuating issues to higher store management)
- Help oversee daily tasks and organization of the sales floor
- Assist the Store Manager in monitoring all employees including Walk-In Team, Curbside Team, Delivery Team, and Inventory Team
- Mentor, motivate, and coach employees to ensure exemplary customer service
- Assist any department in the retail location as needed
What we're looking for...
- Previous cannabis industry experience REQUIRED
- Previous managerial experience is greatly preferred
- Strong familiarity with Metrc and Leaf Logix is greatly preferred
- Open availability REQUIRED
- Strong communication and organizational skills
- Ability to work under pressure in a very fast-paced and ever-changing industry
Must be able to travel to corporate office or current retail locations for training.
Why Us?
- House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operated
- We have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.
- Recent awards:
Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery. ADCANN Awards:
Retail Brand of the Year 2021. Metro Times Best of Detroit:
Best Dispensary 2021
You can visit to view a complete detailed list of our events and awards
House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.
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