Residential Sales and Service Technician

Overview

Residential Sales and Service Technician at Ayers Basement Systems. This role involves servicing existing customers in their homes, ensuring systems we designed and installed are working and maintained, and recommending additional products and services to protect customers’ homes and investments.

• Travel to customers’ homes for pre-scheduled appointments to perform maintenance on existing systems or follow up on warranty issues.
• Build rapport with customers and provide a remarkable experience.
• Inspect work previously completed by Ayers and identify potential issues to remedy.
• Recommend additional products and services to enhance or improve installations or address new home issues.
• Complete all paperwork/data entry and follow-up communication in a timely manner for each appointment.
• Follow through with customers until all issues are resolved.
• Meet or exceed monthly sales goals and be an ambassador for the company’s culture and purpose.
• Maintain regular, reliable on-site attendance.

• KNOWLEDGE: minimum of two years’ sales experience, or a combination of education and experience demonstrating a proven track record in this field.
• SKILLS:
  
  A competitive nature to meet and exceed sales goals and strong communication skills.
• ABILITY: A passion for providing top-notch customer service. Valid driver’s license and ability to meet driving requirements.

• Paid on-the-job sales training.
• Base pay + commission = $80k-$100k in your first year.
• Health Insurance, Vision, Dental, 401K with 3% match.
• Growth potential, new skills, and advancement opportunities.
• Pre-scheduled service appointments;
  Monday–Friday work (occasional Saturday).
• Employee at a company recognized as Top Workplace 2025 and recipient of the 2023 Torch Awards for Ethics.