AI Sales Solutions Engineer | Eastern

We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.

“The entire customer journey. One platform”

EveryCM.comcolleague, connects to our4 shared values:

• Drive and Lead:
  You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.
• Grow and Learn:
  The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.
• Together and Care:
  We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.
• Speed and Change:
  By welcoming AI Agents into our organization, we fundamentally change how work is done. You are comfortable with change, and you love working in a high-paced environment.

As our AI Sales Solutions Engineer, you’ll be ’s technical lead for the US region, the go-to expert who translates our AI-powered customer engagement portfolio into real business value for colleagues, partners, and customers. You’ll pair deep product and AI fluency with a coach’s instinct, running technical discovery, demos, and enablement sessions that build confidence and move deals forward. This is a highly visible role at the intersection of sales engineering and applied AI.

• Act as the primary technical SME for the US region, partnering with Sales, Customer Success, and Partners to scope, demo, and position theCM.comportfolio — including our AI Agents — against customer needs.
• Lead technical discovery and solution design for prospects and customers, translating business requirements into concrete, credibleCM.comimplementations.
• Coach and enable colleagues and partners on the business value of ’s AI capabilities through training sessions, playbooks, and hands‑on support that build their technical fluency and confidence.
• Represent the voice of the field back to Product and Engineering, surfacing patterns from customer and partner conversations that sharpen our roadmap and go‑to‑market positioning.
• Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.

• 5+ years in a technical sales engineering, solutions engineering, or pre‑sales role, ideally supporting AI, SaaS, or customer engagement platforms.
• Hands‑on fluency with AI/LLM‑based products and the ability to explain their business value in plain language to both technical and non‑technical audiences.
• A track record of running effective demos, technical discovery, and enablement sessions for sales teams, partners, and customers all along.
• Fluent in English; based on the Eastern Seaboard of the United States, with the flexibility to travel approximately 10% of the time.
• Genuinely curious about AI:
  You’re actively experimenting with the newest models / products to supercharge yourself at work.

, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As aCM.comclub member, you’ll have the following benefits:

• A unique 3-days Global Onboarding program in our Headquarters in the Netherlands, a deep dive into the culture
• Competitive base salary with performance‑based incentives.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for professional growth and development in a fast‑paced, innovative environment.
• A collaborative and inclusive company culture that values diversity and creative int‑ro.
• Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.