Senior Service Guard General; General Services Department

GENERAL SERVICES DEPARTMENT - SECURITY DIVISIONSENIOR SERVICE GUARD

Under general supervision, supervise a group of employees engaged in providing security and protective services on municipal property.

• Supervise and organize the activities of a group of employees and contractual staff engaged in municipal property protection work, including, but not limited to, the patrolling of grounds of building and parks, performing rounds, monitoring CCTV to prevent vandalism, illegal acts, and disorderly conduct.
• Schedule regular and emergency work assignments.
• Respond to and resolve the more unusual circumstances.
• Interpret departmental policies, rules, regulations and City ordinances as they apply in unusual instances.
• Summon and assist police authorities, and provide written incident report when necessary.
• Inform staff members of changes in departmental rules and of new City ordinances affecting security work activities.
• Instruct subordinates in the proper execution of their duties.
• Monitor personal appearance of subordinates.
• Review work performance and records and identify situations requiring special attention.
• Detect and report irregularities or special situations.
• Obtain information related to cases of vandalism, illegal activity, or immoral behavior on or about municipal facilities in conjunction with members of the police force.
• Secures evidence for court cases.
• Recommend to superiors the methods and means of handling and resolving situations.
• Maintain time and activity records.
• Individually perform the duties of the work group as required.
• Assist in writing and/or updating security procedures.

• High school diploma or G.E.D. (General Education Development) equivalent.
• Three (3) years of experience as a guard in an industrial, commercial, penal, recreational, or military establishment, which must include one (1) year of experience in a supervisory capacity.

• Valid State of Michigan Operator License required.
• First Aid training is preferred.
• Cardiopulmonary resuscitation (CPR) training is preferred.
• Automatic External Defibrillator (AED) training preferred.

• Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

• Interview:70%
• Evaluation of Training, Experience &Personal
  
  Qualifications:
  
  30%
• Total of Interview and Evaluation T.E.P:100%

LRD: 08/13/2024

• Knowledge of security methods and protection problems.
• Knowledge of departmental rules, regulations, policies, and procedures.
• Skill in observation.
• Skill in supervising the security activities of a work group.
• Skill in physical agility.
• Ability to detect irregular situations.
• Ability to act independently and with discretion in diffusing tense and hostile situations.
• Ability to interact effectively with the public and others with tact and diplomacy.
• Ability to perform duties in stressful situations.
• Ability to interpret and disarm fire panels and other alarms.

The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.