Maintenance Service Professional - Detroit, MI

Location Requirement

Must reside within 20 miles of Detroit, MI.

Monday - Friday 8am-4:30pm.

The position of Maintenance Service Professional provides commercial and industrial minor equipment repair and preventive maintenance services in big box retailers and other facilities. In some markets, the role also includes, but is not limited to, general facilities maintenance and the removal of refrigerant for recycling. Representative equipment may include paint shaker devices, blind cutting machines, mobility carts, power stocker lifts, dock plates, pipe threader, ladders, wood saws, tile saws, wire and carpet carousels, compactors, bailers, densifier maintenance, pre‑crusher and light general construction repairs such as general carpentry, painting, light electrical, plumbing, shopping and lumber carts, pipe threaders, carpet cutters and power stock loaders.

The technician generally conducts maintenance and minor repairs in various locations within a reasonable radius of their home and drives a company vehicle.

• 30% Administrative & Communication – Utilize company technology platform to document all work performed on equipment, including labor and parts. Accurately maintain, report and store parts inventory. File expense reports. Complete and organize tech stock replenishment into company vehicle. Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service. Effectively communicate with customers regarding service requested and provided.
  
  Complete all required training.
• 10% Compliance and Safety – Perform all work and assignments in accordance with proper safety practices. Adhere to all THD and Safety rules and regulations. Use sound judgment to address and eliminate safety related issues. Comply with company safety, driving and vehicle standards. Complete pre and post vehicle inspections.
• 60% Preventive Maintenance & Light Repairs – Perform light industrial equipment repairs and preventive maintenance on equipment found in big box retailers. Respond to on‑site preventative maintenance service calls. Conduct day‑to‑day maintenance and repairs independently while adhering to required safety standards. Conduct preventive maintenance, light repairs, light electrical and general carpentry. Perform general preventive maintenance tasks including inspections, greasing, operation checks and replacement of minor parts such as wheels, ladder, safety locks, etc.
  
  Troubleshoot and problem‑solve minor equipment issues. Travel between store locations as needed; some travel may require an overnight stay. Perform other responsibilities and duties as required.

• This position reports to the Market Supervisor or Regional Equipment Services Manager.
• This position has no direct reports.

• Typically requires overnight travel 5% to 20% of the time.

• Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward.
• Employee occasionally climbs equipment and works at heights up to 20 feet.
• Ability to lift or handle materials or equipment up to 80 lbs.
• Exposure to extreme temperatures, fumes, oils and chemicals, loud noises, and prolonged standing or walking.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Typically a comfortable environment but with regular exposure to temperature extremes, moving machinery, loud noise, and fumes that may cause discomfort or moderate risk of accident or illness.