Amplify: Detroit Success Manager (Temporary

Position Summary

The Success Manager is a direct service champion responsible for implementing a dynamic program experience and building transformative relationships with young adults through Amplify Detroit, an initiative under The Academy Group. The Success Manager is a key position whose primary responsibility is to effectively deliver the Amplify success coaching model during the Foundations through Activation stage, while serving as the co-lead facilitator during the cohort.

The Success Manager partners directly with and reports to the AG:
Amplify Detroit Program Director. This position will be from September 2026 until February 2027.

Recruitment and Transition into Amplify:

• Assist in managing the talent recruitment process from marketing to final selection, including outreach, logistics, interviews, events, etc.
• Implement the Amplify barrier assessment to all Talent as they enter the Foundations stage of the program to ensure a personalized and relational transition into Amplify for each talent.

Cohort program implementation:

• Partner with the Program Director to ensure that the full day-to-day program model is implemented with fidelity and rigor.
• Provide real-time daily coaching as needed to ensure talent success in day-to-day programming and accomplishment of goals (e.g. punctuality/attendance, certification completion, etc.), including weekly coaching sessions guided by the individualized Amplify Action Plan.
• Build an ecosystem of partnerships in support of talent and integrate programming with trauma-informed supports and career pathways components to continue to build on Amplify's holistic talent-centered model.
• Partner with the Program Director to regularly adapt and refine talent support strategies and resources.
• Design and execute events, workshops, and site visits that enhance participant learning and professional development.
• Partner with other Amplify staff and external consultants (e.g. therapists) as needed to provide a coordinated and streamlined continuum of care.
• Provide timely and effective interventions for young people and their families in emergency/crisis situations as necessary.
• Track all action plan data and progress toward goals, including success coaching related data; utilize data to inform ongoing program adaptations and improvements.
• In close partnership with the Program Director (Detroit) ensure the successful transition from the 3-month Foundations stage to the Activation stage (months 4-12) and ultimately into the AG Alumni Network.
• Identify and secure partnership agreements with local employers willing to provide internships, apprenticeships and employment to Amplify graduates.
• Other cross-program duties as assigned.

• Monthly travel to Chicago for Amplify and Academy Group meetings, retreats, and professional development.
• Occasional national travel (1–2 times per year) for events and stakeholder engagements.

• Deep, authentic knowledge of Detroit's communities, culture, and ecosystem.
• Proven ability to launch or scale programs, preferably within community, workforce, or youth development settings.
• Exceptional ability to build transformational relationships with young adults ages 21–30, especially those from non-traditional backgrounds.
• Strong leadership, facilitation, and communication skills.
• Experience in partnership cultivation, budget management, and team supervision.
• Demonstrated ability to make data-informed decisions and use technology platforms for program tracking (e.g., Salesforce).
• Bachelor's degree or equivalent experience.

• Experience in workforce development, youth empowerment, or community organizing.
• Familiarity with trauma-informed practices and/or reentry support.
• Advanced degree in education, social work, nonprofit management, or a related field.

• Mission-driven and deeply aligned with Amplify's values.
• Entrepreneurial mindset with a passion for building and replicating programs.
• Empathetic leader who values collaboration, authenticity, and accountability.
• Strategic thinker who can balance vision with disciplined execution.

Location:

This position will be based in Detroit with travel to The…