Occupancy Specialist

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Full-time Regular Administrative Detroit, MI, US

3 days ago Requisition

SUMMARY

The purpose of this position is to provide direct support to the Real Estate Management Department by ensuring that the admissions and eligibility process is administered and managed in accordance with DHC's Admissions and Continued Occupancy Policy (ACOP), the Housing and Urban Development (HUD) guidelines, and the 0MB A 133-Audit guidelines. The Specialist will be directly and indirectly responsible for all aspects related to waiting list functionality in DHC's Yardi database.

The Specialist, will conduct eligibility and leasing for the AMPs as required. Likewise, the Specialist will develop and maintain site specific marketing strategies that are designed to ensure high occupancy rates.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree in business administration, public administration, sociology, social work, or a closely related field is preferred.

EXPERIENCE REQUIREMENTS

• More than five (5) years of progressively responsible work experience in subsidized rental property management, including three (3) years with a public housing agency, is required.
• An equivalent combination of relevant education, training, and experience that provides the required knowledge, skills, and abilities will be considered.
  
  Fluency in a second language (e.g. Spanish, Vietnamese) is desirable but not required.

OTHER REQUIREMENTS

• Perform related duties and responsibilities as required

KNOWLEDGE

• Thorough knowledge of Interviewing and negotiating skills and techniques.
• Knowledge of Low-Income Public Housing programs' regulations, guidelines, procedures, and requirements including HUD regulations and guidelines relating to program eligibility and participation, income determination, rent reasonableness, payment standards, etc.;
  State and Local building and occupancy laws or regulations; and DHC's ACOP and related policies and procedures.
• Knowledge of organization’s structure, policies and procedures
• Knowledge of standard office procedures, filing, and standard office equipment, including computer, fax, copier, telephone system
• Knowledge of the principles and practices of automated information systems, and data processing
• Knowledge of the operation of commission and HUD computer system and software.
• Knowledge of basic office practices, procedures, and equipment
• Knowledge of principles and practices of urban development and housing management
• Knowledge of principles and practices of community programs and organizations
• Knowledge of the agencies that provide assistance and services to residents, including eligibility requirements
• Knowledge of principles and practices of community programs and organizations
• Knowledge of report preparation techniques
• Knowledge of organizational structure, workflow, and institutional procedures
• Knowledge of strategic planning and organizational development techniques

REQUIRED ABILITIES

• Act independently
• Analyze situations
• Attend to details
• Effectively Communicate
• Concentrate
• Empathize
• Identify problems
• Initiate
• Manage pressure
• Motivate
• Multi-task
• Organize
• Think creatively

REQUIRED SKILLS

• Analyze and report data to understand effectively make decisions
• Analyze situations, review available actions, and determine the best course of action
• Anticipate potential issues to develop preventative actions
• Attend to detailed work accurately and efficiently
• Calculate, compute, summate and/or tabulate data and information, and present effectively
• Communicate effectively orally or in writing with relevant stakeholders, internal and external, from a variety of backgrounds
• Communicate technical…