Mission Impact Specialist; Detroit

POSITION

Mission Impact Specialist

Full-time, exempt position

9a-5p Monday to Friday, with occasional work during the evenings and weekends as needed

Vice President of Mission Impact (VPMI)

Resident Service Coordinators, Interns

We offer a competitive starting salary of $70,000-$90,000. In line with our commitments to internal equity, we will not hire someone at this job level below or above the stated range.

• This position is based in Detroit, MI.
• This is a hybrid role requiring occasional travel to portfolio sites.

At Full Circle Communities, our benefits are designed to support your well-being, growth, and day-to-day life. The goal is simple: make sure you have what you need to do your best work while maintaining balance.

• Hybrid work environment with up to three remote days per week
• 11 days of paid vacation, plus 12 company holidays and 3 floating holidays
• Employer-supported medical, dental, and vision benefits
• Paid parental leave
• SIMPLE IRA with up to a 3% employer match
• Employee Assistance Program
• Up to $5,250 annually for professional development and education assistance
• Mission-driven work with opportunities for growth and advancement

Benefits may vary based on role, location, and employment status. Eligibility requirements and additional details are provided during the hiring process and outlined in the employee handbook.

Full Circle Communities is a non-profit organization that develops and operates affordable and permanent supportive housing across Illinois, Michigan, and Iowa. We believe that housing is the foundation on which lives are built. Education, employment, health, social connection and well-being are all improved when housing is stable and secure. Our person-centered approach goes beyond housing affordability through the provision of supportive services designed to help residents maintain stable housing and achieve their personal goals.

Across our portfolio, we serve a diverse range of residents including seniors, families, and individuals with complex experiences such as mental illness, substance use disorders, chronic medical conditions, or histories of homelessness. We support our residents’ needs and goals through crucial services such as case management, healthcare, behavioral health and substance use support, childcare, employment, and education.

The Mission Impact Specialist supports the organization’s integrated, resident-centered operating model by focusing on resident stabilization. Reporting directly to the Vice President of Mission Impact, the core purpose of this role is keeping residents safe, actionable goals, and preserving the housing environment for future vulnerable populations. The Specialist aligns daily project execution with strategic mission goals through effective service funding management, facilitating blended management teams, and addressing acute tenant crises.

By translating data into actionable policies and prioritizing property financial health, this role supports a culture of equity and meaningful outcomes for residents.

Within 6 months in the role, a successful Mission Impact Specialist will:

• Serve as the lead for coordinating communication between the community manager, service providers, and the Mission Impact department. Lead blended management meetings, help resolve resident issues before they become crises, and support staff in responding to emergencies in ways that help residents stay safely housed.
• Help staff and service providers understand and consistently apply Mission Impact / Operations policies and procedures. Implement onboarding, training, and tools that strengthen collaboration, improve service…