Systems Integrator I

Systems Integrator I

Wayne State University is searching for an experienced Systems Integrator I at its Detroit campus location.

Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Positions in the Systems Integrator job family are responsible forthe design, integration, and implementation of applications that require the use of multiple technologies, tools, and disciplines.

Incumbents assist customers in the definition of information needsand acquire, create, or develop applications using the optimaltechnology, platform, and/or interfaces. This requires a sound knowledge of the technologies available to provide optimalsolutions. The focus of work is on the implementation of effectiveintegrated solutions that optimize the use of technology and meetthe customer’s needs.

• Work with customer(s) to define information requirements forpotential applications;
• Research available tools and technologies to determine alternativetechnology solutions;
• Conduct cost/benefit or feasibility analyses to providerecommendations on alternative approaches;
• Develop or acquire, test, and implement new or enhanced integrated applications;
• Train customer(s) on the use of integrated applications to ensure optimal use of the application;
• Provide ongoing support for customer(s) for assigned applications including trouble shooting and problem resolution; and
• Document the application for technical and customerreference.

The Systems Integrator job family has four levels:

This is the proficiency level where incumbents apply their basic skills in integrated systems applications. They develop basic,non-routine applications requiring limited integration with other systems, working independently with a single customer to define the information and reporting requirements. Alternatively, they mayserve as a member of a project team, developing components of acomplex integrated application based on application requirements that have been defined by others. They use a sound understanding ofthe business supported to enhance or improve the specific applications and provide one-on-one training or assistance for the customer.

While at this level, incumbents are increasing theireffectiveness in developing solutions in preparation for qualification at the next level of the family.

This is the career level where incumbents are fully qualified towork on all aspects of systems integration assignments. They meetwith customers to define the requirements for complex applications which involve more than one customer and use multiple technologies,platforms, and interfaces and are responsible for the completedesign, testing, and implementation of assigned applications.

Alternatively, they may work on defined subsets of highly complexor enterprise applications with complete responsibility for thedesign, testing, and implementation of assigned subsystems.

Incumbents typically provide second tier support for assignedapplications, determining the nature of problems and finding quickresolution. Only the most unusual problems are referred to others.

At this level, work will typically be balanced between customer needs analysis and applications development work.

This is the specialist level where incumbents work with a high degree of independence to design and implement highly complexintegrated applications. Projects typically involve severalcustomers and applications that require the integration of multiple systems, platforms, and technologies and incumbents may serve asthe project leader for their assigned projects. Incumbents areoften a Subject Matter Expert for the customer area supported orfor a major application within an enterprise system and apply their extensive knowledge of the customers’ business and/or…