Streetcar Operator QLINE Detroit

Who We Are

The Regional Transit Authority of Southeast Michigan (RTA) is a public agency with the mission to create new and better ways to move and connect people. The RTA partners with transit providers, communities, companies and citizens to create a vision for public transit – what it can be, what it can do, what we can achieve with it – and to bring that vision to life.

By exploring new strategies for improving transit coverage and service, securing and overseeing funding, and increasing accessibility to transit offerings, the RTA plays a crucial role in unleashing our region’s boundless potential.

Our 10-member board is appointed for three-year terms by the Macomb, Oakland and Wayne County executives, the chair of the Washtenaw County Board of Commissioners, the Mayor of Detroit, and the Governor of Michigan. The Governor's appointee serves as a non-voting chair. The RTA was established by the state Public Act 387 in 2012.

The RTA oversees the operation of the QLINE streetcar system in Detroit. along with implementation of the Regional Transit Master Plan and its Inclusion, Diversity, Equity, and Accessibility (IDEA) Roadmap.

Creating new and better ways to move and connect people.

A Southeast Michigan where advances in transit create greater prosperity for all.

Creativity – bringing innovative thinking to enhance the transit experience.

Empathy – understanding how we can help improve lives across the region.

Opportunity – leading the way to the future of transit in Southeast Michigan.

Learn more michigan.org. We’re The RTA. Get On Board.

You’ll join a growing public transportation organization with a unique structure – one that plans, funds, coordinates, and accelerates transit services and programs in Southeast Michigan, while operating a 3-mile streetcar in Downtown Detroit. RTA is responsible for planning regional transit, deploying new services, allocating federal and state funding to transit service providers, and securing new regional funding sources for transit.

We’re a team that works diligently and cares deeply about creating opportunities to improve the quality of life for our residents. We live what we lead, coming in to work on all modes of transportation. RTA’s goals — from safer streets to enhanced mobility — energize and motivate us to do what we do best in delivering transit throughout our region.

The Operator is responsible for transporting passengers safely along the Woodward corridor in accordance with city, state, and federal laws as well as QLINE rules and policies. The Operator must observe and interact with both vehicle and pedestrian traffic. The Operator ensures that the highest quality of streetcar service is delivered to customers. Safety and dependability are required of all Operators

• Operate a streetcar in revenue service, non‐revenue service and in the streetcar storage yard and maintenance facility in strict compliance with QLINE’s rules, policies and procedures (SOP’s). Adhere to all traffic safety laws, regulations, standard operating and emergency procedures.
• Act in an appropriate, professional manner always with fellow employees, the public, and customers.
• Act as a QLINE representative and ambassador to the public.
• Operate communication system in accordance with radio protocols and FCC regulations; announce station stops, communicate with passengers, and handle events related to automatic equipment failure, announcements, and emergencies.
• Work with maintenance technicians to troubleshoot mechanical and electrical failures utilizing on‐board computerized diagnostic equipment, circuit breaker readouts, brake indicators and bypass switches under the direction of rail streetcar Supervisors and/or other designated management staff.
• Operate a streetcar in unusual conditions where specific functions such as propulsion and braking are rendered impaired.
• Operate manual track switches as directed.
• Use a variety of keys, levers and buttons to activate the streetcar and decelerate/accelerate.
• Perform streetcar pre‐trip and post‐trip inspections in accordance with…