Airport Catering Commissary Supervisor

Posted Thursday, July 3, 2025 at 4:00 AM

Supervisors assist in communicating policies and procedures within their operation. Supervisors assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. "Lead by Example" concept is strongly promoted.

Supervisors must report to work on a regular and timely basis and will report directly to the General Manager:

Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)

Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation

Delegate and assign daily flight responsibilities among warehouse team members and assign all team members

Actively participates in the Safety Management System (SMS)

Conduct appropriate operational/safety briefings on pre-arrival/departure for each flight; ensure warehouse set up and preparation is performed

Follow and enforce all airline standard operating procedures

Ensure aircraft is loaded in accordance with operational instruction

Ensure hearing protection is on hand for each flight and safety vests are worn in all areas requiring PPE.

Ensure foreign object debris walks are performed accordingly

Scheduling man power for rotations

All aircraft issues are reported to the flight crew

Intelex (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence

Complete DFR’s, catering logs, temperature logs for refrigeration and catering containers ∙ Coordinate the release of catering, bond, and commissary requirements for each flight; follow all airline SOP in accordance with training

Delegate job duties as required and ensure completion

Able to work as a team or work independently without direct supervision

Ensure the Operations Manager is notified of any changes to the operation

Adhere to all policies and follow established procedures

Participate in required meetings providing input and recommendations

Provides assistance with ongoing training and support to all staff

Coordination and oversight of aircraft turnaround activities

Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements

Responsible for the safety and security of all employees

Perform other duties as assigned.

Supervisory experience (minimum 2 years)

Be at least 18 years of age

Possess a valid driver’s license

Obtain a clear criminal record

Must obtain necessary airport security clearances

Must obtain the necessary airport vehicle operator permit

Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis

Ability to work within the required time parameters

Ability to work nights, weekends, holidays and varying schedules

Must successfully complete airline and corporate-specific training programs

Able to work efficiently as a part of a team as well as independently

Able to work well under pressure and meet set deadlines

Above average organizational, time management, and prioritizing skills

Attention to detail in all areas of work

Effective communication skills with individuals at all levels of the organization

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times