Business Services Coordinator

Job Summary

We are seeking a Business Service Coordinator who will provide exceptional levels of service and support to Tax and Farm Accounting. Engage with customers, prospects, teammates and visitors through phone, in‑person, and digital channels. Responsible for obtaining and processing customer documentation, setting up and managing customer meetings, and responding to customer inquiries. Serve as a back‑up to Customer Experience Specialist for front desk coverage, answering phones, and other general office responsibilities.

Tax and Farm Accounting Activities

• Schedule customer meetings, prepare files for appointments, record statistics, and maintain complete and up‑to‑date historical customer files. Maintain tax files according to procedure, including current tax files and transfer files for tax accounts. May enter customer data into the tax planner or tax software, including depreciation and asset sales. Prepare and review all returned information. May key simple tax returns. Submit E‑File tax returns and track the status of e‑filed returns.
  
  Enter or direct the keying and printing of forms and reports for the tax department. Copy, assemble, and distribute forms and reports to customers and files. Maintain customer depreciation schedules. May assist with quarterly and annual reporting.
• Key and print branch and regional farm accounting statements and reports. Distribute reports to customers after review. Scan data and maintain accounting files. Prepare and distribute balance sheet letters and related correspondence to customers. Assist with and review information returns. May key information for farm accounting, as well as assist with quarterly and annual reporting.
• May work on monthly customer payroll calculations, deposits, and inputs.
• Follow department and association established processes.

Projects and Initiatives

• Volunteer for and collaborate with the team on special projects and initiatives.

Office Operations

• Serve as a back‑up to Customer Experience Specialists for front desk coverage, answering phones, and other general office responsibilities.
• Participate in planing and running office activities and customer events.

• Associate's degree or equivalent work experience in Accounting, Finance or related business field.

• 0–2 years of experience in Accounting or other related experience.

Proficient in Windows environment using Microsoft Word, Excel, Internet Explorer, and Outlook.

• Health Benefits:
  
  Comprehensive medical, dental, and vision insurance
• Retirement Plans: 401(k)
• Paid Time Off:
  Vacation, sick leave, paid holidays, and parental leave
• Additional Benefits:
  Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short‑term incentive pay

For a comprehensive overview of our total reward offerings, .

AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.