Grahams State Park Seasonal Customer Service Associate

Duties and Tasks

• Greet Park visitors in a friendly and professional manner
• Provide information about park amenities, trails, events, rules, and safety
• Collect entrance and camping fees; issue permits and receipts
• Register campers and day-use visitors using park systems
• Monitor visitor activity and report unusual events or emergencies
• Keep visitor areas, booths, and informational displays clean and organized
• Support park staff with light administrative tasks and special programs
• Rotate through different customer service stations to gain varied experiences
• Prepare and serve food and beverages following health and safety guidelines
• Operate point-of-sale (POS) systems for cash and card transactions
• Restock inventory and assist with inventory counts
• Maintain cleanliness and sanitation of concession areas, equipment, and dining spaces
• Assist with opening and closing duties, including setup, cleaning, and securing the area
• Provide visitors with friendly information about park amenities, programs, and events
• Report maintenance or safety concerns to supervisors promptly

• Meet new people and explore the park
• Build customer service, teamwork, and communication skills
• Get hands‑on experience with food service, retail, and money‑handling
• Enjoy fast-paced, fun shifts - no two days are the same

• Applicants must be at least 14 years of age or older.
• Strong basic math and cash-handling abilities.
• Ability to work independently and remain alert during long periods of inactivity.
• Comfortable working outdoors in varying weather conditions.
• Availability to work weekends, holidays, and flexible shifts.

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

Applicants must be legally authorized to work in the United States. North Dakota Parks and Recreation do not provide sponsorship of any kind.

A background check and criminal investigation are required for this position.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.