Patient Care Coordinator

They are seeking a friendly, organized, and patient-focused Patient Care Coordinator to support the daily operations of their busy practice. As the first point of contact for patients, you'll play an essential role in creating a welcoming experience while managing appointments, patient communication, and front office responsibilities that help the practice run smoothly.

This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced medical environment, and takes pride in delivering outstanding customer service.

• Welcome patients and create a positive first impression during every visit.
• Answer incoming phone calls and respond to patient inquiries professionally and courteously.
• Schedule, confirm, and manage patient appointments to maintain an efficient provider schedule.
• Collect patient payments and assist with routine insurance and administrative tasks.
• Maintain accurate patient records and documentation.
• Communicate patient information promptly with providers and the clinical team.
• Support day-to-day front office operations and assist with additional administrative duties as needed.

• Previous experience in a medical front office, patient care, or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills with great attention to detail.
• Comfortable using Microsoft Office and learning practice management software.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Positive, dependable, and team-oriented with a patient-first mindset.