Guest Experience Coordinator

Guest Experience Coordinator (GEC)

Location:

629 Highgrove Rd, Williams, AZ 86046

Pay:
Starting at $15.00 per hour plus tips

Join Our Team at Clear Sky Resorts! Are you passionate about creating unforgettable guest experiences? Join our team as a Guest Experience Coordinator (GEC) and play a vital role in delivering exceptional service at our one-of-a-kind resort. This dynamic role combines two key responsibilities: serving as a welcoming host in our Welcome Dome and providing top-tier dining service in our Dining Dome.

As a GEC, you'll thrive in a dual­role environment, where your hospitality skills will shine in both front‑facing guest interactions and dining service excellence.

• Full-time availability with consistent hours.
• Opportunities to grow within a young, innovative company.
• The chance to live and work in a breathtaking destination near the Grand Canyon.
• A supportive environment with opportunities for professional development.

• Employee discount
• Flexible schedule
• Access to Resort Amenities (yoga, Projection Dome movies, activities, etc.)
• Unbeatable location – Spend your days off exploring the Grand Canyon and surrounding Arizona wonders!
• Affordable on‑site housing

• Day shift
• Night shift

• Greet and welcome guests in a friendly and professional manner
• Answer incoming calls and assist with inquiries
• Coordinate guest services and ensure guest satisfaction
• Manage reservations and bookings
• Provide information about the resort facilities and services
• Offer Food and Beverage options
• Handle guest check‑ins and check‑outs
• Maintain a clean and organized front desk area
• Assist in the Dining Dome with taking orders, serving food and beverages, and ensuring an enjoyable dining experience
• Address and resolve any guest concerns promptly
• Build strong knowledge of resort amenities, policies and local partners

• Proficiency in phone systems and front desk operations
• Strong guest relations and customer service skills
• Knowledge of hospitality industry standards
• Excellent phone etiquette and communication skills
• Hospitality: 1 year (Preferred)
• Ability to commute
• Ability to relocate before starting work

Work Location:

In person

Clear Sky Resorts is not just a workplace—it’s an experience. We take pride in creating memorable moments for our guests and staff alike. Working here means being part of a close‑knit team while enjoying the natural beauty of one of the world’s most extraordinary destinations.