Solution Architect; Public Sector

Overview

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and strive to deliver care and quality in everything we do. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Appian supports our federal customers by delivering low-code solutions using our cloud-based platform. Our Customer Success organization works closely with federal customers, advising and supporting them on how to architect and deliver Appian-based solutions. We are seeking a Solution Architect to help grow our federal business and design integrated solutions that enable compelling, differentiated offers.

As a Solution Architect, you will be a key technical leader within Appian’s Customer Success team and a trusted advisor to our clients. You will define leading, integrated solutions that use Appian’s platform to support customers’ mission areas, stay aware of market trends, and lead innovations and offerings that address customer needs. You will consult with customers on programs and projects, driving quality and innovation.

The ideal candidate will combine technical, product, and business skills to make customers and partners successful and have experience with BPM and/or business systems.

To be successful in this role, you will:

• Advise customers on the technical design, architecture, and implementation of Appian solutions on a private cloud or on-premise hosting, and/or integrating Appian government cloud offerings with the customer’s infrastructure.
• Support the sales cycle by creating high-value, differentiated solutions that integrate program and project management with a compelling technical solution and delivery roadmap.
• Present and vet integrated solutions and complex technical concepts to customers and other audiences.
• Support customers in configuration, testing, deployment, and operations of Appian applications, following agile delivery methodologies and Appian best practices.
• Collaborate with clients on all aspects of their program to drive technical success and efficiency, including advising on development practices, governance, and delivery automation (version control, configuration management, and Dev Sec Ops /infrastructure automation).
• Lead the definition and development of Appian Customer Success innovations and offerings to support delivery capabilities, incorporating emerging customer and industry requirements.
• Collect and review technical challenges with a team of architects and distill them into common best practices and solutions.
• Support the development and review of whitepapers and pre-sales solutioning and proposals.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi-tier application design and architecture.
• Experience with architecting secure cloud-based hosting solutions for federal customers using AWS, GCP, and/or Azure; leadership experience designing or delivering enterprise cloud environments (e.g., C2S, JWICS, Gov Cloud).
• Experience authoring federal proposals and whitepapers is required.
• In-depth experience managing federal programs and projects and leading IT delivery using agile frameworks, tooling, and methodologies (e.g., Scrum, SAFe).
• Experience with Dev Sec Ops  pipelines and infrastructure automation frameworks; familiarity with tools such as Jenkins, Puppet, Ansible, Salt Stack, Cucumber, JMeter, and Fitness.