IT Functional Analyst - MDM

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.
• We offer competitive compensation and benefits packages for our Team Members.

The IT Systems Functional I will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants.

• Analyze and develop solutions addressing customer needs.
• Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions.
• Ability to take direction, learn processes/systems quickly and apply to deliver results based on timeline.
• Work with business to understand and document requirements, determine design and approach, configure, and test various applications to deliver and support business needs.
• On-going analysis of the supply chain process to identify opportunities for process and system improvements, efficiency gains, and cost reduction through the use of various supply chain applications and data mining tools.
• Organize, schedule and run meetings to identify supply chain opportunities and system needs:
  Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production.
• Documenting meeting minutes, action items, issues, and risks.
• Document requirements, process flows, new functionality, and creation of SOP/training materials.
• Training super and end users on new functionality and process changes.
• Ability to plan, track, escalation and deliver upon tasks and timelines assigned.
• Available for 24/7 support (scheduled and off hours).
• Review system design approaches to ensure they fully meet the business requirements.
• Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
• Produce key documents, both in written and presentation format.
• Excellent problem solver with the ability to keep many driving factors and requirements in focus.
• Monitor process and technology and provide insights into overall status.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Minimum Qualifications:

• 0 Years – Experience in Field or similar manufacturing environment
• 0 Years – Experience in Position
• 0 Years – Experience managing people/projects
  * experience may include a combination of work experience and education

• 2 Years– Experience in Field or similar manufacturing environment
• 2 Years – Experience working in Position
• 2 Years – Experience managing people/projects
  * experience may include a combination of work experience and education

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
• Makes safety the number one priority
• Keeps alert for safety issues and escalates immediately
• Effectively prioritizes tasks based on department goals
• Shows respect to others and confronts interpersonal issues directly
• Prioritizes resolution of customer issues effectively
• Responds promptly and honors commitments to internal and external customers
• InnovACT
• Makes recommendations to continuously improve policies, methods, procedures, and/or products
• Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
• Increases performance through greater efficiency
• Find a Way
• Seeks to develop technical knowledge through learning from other experts
• Understands interdepartmental impact of individual decisions and actions
• Seeks solutions rather than placing blame
• Empowered to be Great
• Consistently…