Director, Risk Management

Enterprise Risk Strategy & Governance

* Develop, lead, and continually improve Newegg's Enterprise Risk Management (ERM) framework.

* Establish and communicate the company's risk standards, policies, appetite, and tolerance.

* Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes.

* Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making.

* Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making.

Insurance Program Leadership

* Oversee Newegg's full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc

* Lead renewal strategies, negotiations, and claims management with brokers and carriers.

* Analyze company exposures to optimize insurance structure, costs, and coverage levels.

* Maintain all insurance records, policies, COIs, and risk transfer requirements.

Risk Operations, Controls & Compliance

* Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements.

* Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives.

* Implement corporate audit and compliance protocols, including risk-based policy reviews.

* Develop and enforce corporate risk policies and procedures aligned with evolving business needs.

Business Continuity & Safety Oversight

* Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans.

* Oversee coordination of risk management efforts related to physical security, safety, and operational continuity.

* Partner with HR and Operations to ensure compliance with safety regulations and incident reporting.

Leadership & Cross‑Functional Collaboration

* Serve as the primary advisor to senior leadership on all risk and insurance matters.

* Lead, mentor, and develop a high-performing risk management team.

* Provide company‑wide training and awareness programs on risk, safety, and compliance topics.

* Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.

Qualifications:

* Bachelor's degree in Risk Management, Business, Finance, Insurance, or a related field (Master's preferred).

* 7-10+ years of progressive risk management or insurance experience, with at least 3+ years in a leadership role.

* Strong expertise in corporate insurance programs, claims management, and broker/carrier relations.

* Proven experience developing and implementing ERM frameworks in a complex organization.

* Excellent analytical, financial modeling, and risk assessment skills.

* Outstanding communication, executive presentation, and cross-functional influencing skills.

* Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions.

Preferred Experience:

* Prior experience in e‑commerce, logistics, retail, or technology industries.

* Experience with D&O, E&O, Cyber, and international insurance programs.

* Background in internal audit, compliance, or business continuity planning.

* Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.