Inter-Logistics Operations Manager

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

The Inter-Logistics Operations Manager is responsible for supporting and coordinating efforts across the following teams:
Shipping, Planning, Customer Service, Procurement, and Transportation. This leader manages the team that performs all tracking and exceptions management tasks for all customer orders and internal transfers. In addition, s/he is the key champion for maximizing both operational efficiency and effectiveness for her/his responsible geographic region without sacrificing cost and service.

Essential Functions Facilitates collaboration across all supply chain operational teams within responsible region Manages the efficient and timely tracking of customer/internal shipments across the network Oversees the creation and maintenance of all transfer shipment orders within region Champions the relentless reduction of all supply chain operational exceptions within region Provides input and helps implement system-wide solutions to minimize cost while achieving targeted service levels to customers Leads and participates actively in the development of all logistical operations processes Supports workflow design and optimization of logistical systems utilized within the department Executes planned raws and finished goods flows across a network of 8+ warehouses to enhance operational effectiveness and efficiency without sacrificing cost or service Participates in the execution of strategic planning for new customers, items, packaging, facilities, or other organizational changes as they relate to Supply Chain Processes map the current role and its contribution to the overall business process and develop your team’s KPI’s Leads, motivates, and develops your team in a demanding environment to deliver on operational KPIs Utilizes lean six sigma approach to reduce non value add steps in your frontline team member’s day to day tasks Sets up career development plans for team members and create simple and measurable KPI’s for your frontline team members Maintains and nurtures relationship with manufacturing team leadership and understand key dynamics of each facility.

Works cross-functionally with various supporting teams (Planning, carrier relations, intra logistics, customer service, after hours team ) to ensure the logistics team is offering exceptional customer experiences and meeting its key KPI’s Analyzes the key drivers of service failure and increase in freight costs and create actionable strategies Be a Subject-Matter Expert (SME) on team’s processes and policies Responsible for identifying trends within your team’s performance as well as overall support trends by analyzing the transaction and support data.

Encourages continuous process improvement geared towards reducing the number of support transactions. Works with the frontline team members as needed, has a positive attitude and is able to inspire and motivate the team during crisis

This position requires approximately 20% travel. Please note that this job description does not contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Minimum Qualifications:

6 Years – Experience in Field or similar manufacturing environment 6 Years – Experience in Position 4 Years – Experience managing people/projects
* experience may include a combination of work experience and education

Preferred Qualifications:

10+ Years– Experience in Field or similar manufacturing environment 10+ Years…