It Specialist Cad
Listed on 2026-02-12
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IT/Tech
IT Support, Technical Support, Cybersecurity, Systems Administrator
Overview
Position: IT SPECIALIST - APPLICATIONS (CAD SUPPORT)
Posting Number: 38063
Department:
Houston Information Technology Services
• Division: ENTERPRISE APPLICATION SERVICES
Location:
5320 N. Shepherd Drive, Houston, TX 77091
Workdays &
Hours:
MONDAY – FRIDAY 8:00 AM – 5:00 PM (subject to change)
The successful candidate will monitor and maintain CAD systems to ensure reliable operations for public safety communications. Key duties include troubleshooting application and interface issues, applying configuration changes, supporting integrations with systems like RMS and mobile units, and performing routine maintenance such as geo-file updates and backups. The role also involves adhering to security standards, documenting processes, assisting with vendor coordination, and providing user support during incidents and critical events.
QualificationsMinimum Requirements
Education:
Requires a Bachelor's Degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Application-Specific technical certifications may be considered for substitution for 1 year of experience.
Experience:
At least three (3) years of technology experience creating or configuring software applications. Related professional experience may be substituted for the education requirement on a year-for-year basis.
License:
Must be able to obtain CJIS Certification.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
Working ConditionsThis position is physically comfortable; there are no major sources of discomfort in a normal office environment. Extended work hours may be required due to situational emergencies. If designated TIER 1, may be required to stay at the Emergency Center during major events.
Security / ComplianceFollow CJIS and agency security protocols for access control and audit compliance. Selection / Skills Tests:
Department may administer skills assessment test. Safety:
Drug testing requirements as described.
PAY GRADE: 23. Salary information:
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:(Use the "Apply for this Job" box below). To view your detailed application status, log in to your online profile at: or call . If you need special services or accommodations, call . (TTY 7-1-1). For login assistance or technical support call .
EEOThe City of Houston is an Equal Employment Opportunity employer. The City is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
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