Student Success Advisor

DICKINSON STATE UNIVERSITY (DSU) is a regional comprehensive institution within the North Dakota University System, whose primary role is to contribute to intellectual, social, economic, and cultural development, especially to Southwestern North Dakota. The University's mission is to provide high quality, accessible programs; to promote excellence in teaching and learning; to support scholarly and creative activities; and to provide service relevant to the economy, health, and quality of life for the citizens of the State of North Dakota.

DSU is seeking to hire a Student Success Advisor. This position assists with advising, early alert, retention, at-risk student meetings, and serves as a liaison between SOAR Center personnel, faculty, staff, and students. This position places a particular emphasis on identifying, supporting, and developing programs for at-risk students including but not limited to, first generation and low-income students.

The areas and programs that comprise the Student Opportunity and Resource (SOAR) Center provide resources and services to assist students in pursuing their academic goals at Dickinson State University, in and out of the classroom. SOAR Center offices work collaboratively to enhance the mission of DSU through servant-centered leadership and providing high-quality and accessible programs promoting excellence in learning and supporting scholarly activities.

SOAR Center includes academic and advising resources, career development, disability services and tutoring services.

MINIMUM QUALIFICATIONS/

REQUIRED COMPETENCIES:

* Bachelor's degree

* Proficiencies using Microsoft Office Suite

* Attention to detail

* Ability to meet deadlines.

* Ability to communicate and facilitate conversation with diverse populations.

* Strong oral and written communication skills.

* Ability to maintain confidential files and documentation.

PREFERRED QUALIFICATIONS/

COMPETENCIES:

* Master's degree

* Education background

* Experience in Higher Education

* Prior experience using People Soft

* Prior experience with Starfish or other retention software

DUTIES/RESPONSIBILITIES:

* Advising, Registration, and Intervention

* Provide academic support and intervention for incoming and returning students.

* Provide high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion. Student Success Advisors are the consistent point of contact, responsible for helping students navigate their higher education journey.

* Consult and coordinate with Admissions to ensure a smooth transition for students.

* Assist students through first time enrollment.

* Identify individual needs through individualized academic plans each semester. Provide guidance and advise students of available academic advising, financial, and personal services based on semester need(s).

* Schedule and conduct face-to-face advising sessions re: academics, finances, career planning, personal issues as needed with individual students.

* Provide individual academic skills workshops as needed.

* Conduct financial planning advising to assist participants in budgeting as well as applying for scholarships and other financial or grant aid. Help students understand their account with the institution (excess aid, payment of fees, business office holds, etc.)

* Initiate internal referral system for students needing services including but not limited to, Accessibility Services, Financial Aid, Student Counseling & Health Services, Tutoring, Campus Life, Testing, and other campus and community offices.

* Plan and organize interventions strategies to be utilized with students on academic probation and suspension.

* Monitor and assess the success of interventions strategies.

* Assist with various student outreach, retention, and communication initiatives.

* Maintain a case roster of students; track student engagements; assist with development and presentation of reports and data.

* Provide advising support for incoming and returning students as part of the Advising Center.

* Academic areas include but are not limited to:
Agriculture and Technical Studies;
Arts & Letters;
School of Kinesiology;
Mathematics & Computer Science;
Natural Sciences;
…