Vehicle Operations Specialist

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed.

We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable.

We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, Clear Car, MAX Digital and ACV Capital within its Marketplace Products, as well as, True
360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/, and Accident and Critical Illness Insurance
• Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

* Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.

Who we are looking for:

The Vehicle Operations Specialist is responsible for the efficient and accurate check-in, inspection, detailing and movement of vehicles at the Remarketing Center. This position plays a key role in maintaining vehicle quality and safety standards by following standard operating procedures. The ideal candidate has a strong attention to detail, works well in a fast-paced team environment, and has a passion for the automotive industry.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.

Vehicle Check-In:

• Receive and log incoming vehicles into inventory systems (record accurate VIN information etc.).

• Conduct visual inspections upon arrival to note damage, mileage, and overall condition.

• Document and photograph vehicle condition using inspection software or handheld devices.

Inspection & Quality Control:

• Perform multi-point condition inspections following company standards.

• Report any mechanical or cosmetic issues to the appropriate team.

• Coordinate with internal teams for repairs or additional services as needed.

Vehicle Cleaning & Detailing:

• Wash, vacuum, and clean interior/exterior of vehicles to prepare for resale.

• Perform light detailing tasks including wiping surfaces, cleaning windows, and removing debris.

• Ensure vehicles meet cleanliness and presentation standards before display or shipment.

Vehicle Movement:

• Safely move vehicles around the lot and to designated areas for cleaning, photography, or staging.

• Assist with organizing vehicle flow within the lot to optimize space and accessibility. Safely jump start vehicles.

General Duties:

• Maintain a clean and organized work…