Produce Associate

Position Summary

Why do our members choose to purchase fruits & vegetables at Sam’s Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you’ll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness.

You will be the front‑lines of customer service – your smile makes a difference and you can help enhance the member’s shopping experience. Come, be a part of a team that offers our members more for less.

• You have a passion for and experience with produce
• You keep member satisfaction as your top priority
• You are comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking
• You can communicate effectively and positively influence team members
• You will lead by example

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area
• Receiving & stocking merchandise in an organized manner
• Maintaining inventory so that there is no out of stock and over‑stock products

• Be a Team Member:
  Maintain up‑to‑date knowledge of the products; collaborate with cross‑functional teams and help educate other associates on tools, tasks, and resources; communicate effectively and develop interpersonal skills for providing customer service; and be flexible to the needs of the business to work in other areas, track goods, maintain in‑stock levels, and control shrinkage in a timely manner.
• Be an Expert:
  Understand the processes and specifications related to quality of various types of produce merchandise (for example, taste, preparation method or use, seasonality); prepare (trim, crisp, package, scale) products according to established standards; maintain product safety and follow company sanitation guidelines; comply with applicable laws, regulations, and company policies related to produce quality.
• Be a Techie:
  Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilize hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Be an Owner:
  Drive the performance of the area; utilize digital tools; use perpetual inventory management techniques to stock and rotate department products; ensure quality and date control standards; eliminate waste; guide peers and provide attention to customer needs; assist customers according to company policies and procedures.
• Be a Talent Ambassador:
  Advocate for the department and the club by valuing the member's experience in the produce area and modeling high quality service and products; execute the basics at the highest possible level of quality; exhibit energy, commitment, and passion for the work.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co‑workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties, and feedback.

• Health benefits:
  
  medical, vision, and dental coverage
• Financial benefits:
  
  401(k), stock purchase, and company‑paid life insurance
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It meets or exceeds the requirements of paid sick…