Retail Sales Jewelry Clerical, Viewmont - Part Time

Overview

As a Clerical colleague in the Fine Jewelry Department, you process new merchandise and maintain all records for the department. You perform a variety of support and administrative functions, ensuring an exceptional customer experience. Full‑time colleagues are typically scheduled 30 or more hours per week; part‑time colleagues are scheduled 12–24 hours per week.

• Acknowledge customers in a friendly and helpful manner
• Use technology to complete sales transactions, perform audits, and process new receipts, damaged and transfer merchandise, and return‑to‑vendor merchandise
• Merchandise jewelry cases for new products, season changes, special events, and clearance sales
• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
• Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation
• Assist in the inventory process and monitor supply levels
• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
• Maintain orderliness and cleanliness of jewelry counters and surrounding area
• Adhere to Asset Protection, inventory control, and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities

• Flexible availability, including days, evenings, weekends, and holidays
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
• Enjoy working as part of a team as well as independently
• Resourceful and able to adapt quickly to changing priorities
• No prior education or experience required

• Maintaining a stationary position, walking, and reaching with hands and arms
• Frequent use of computers and handheld electronic equipment
• Reaching, crouching, kneeling, stooping, color vision, and climbing ladders
• Lifting and moving items weighing up to 25 lbs

• Merchandise discounts
• Performance‑based incentives and annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Continuous learning and leadership development opportunities
• Volunteer opportunities and community engagement

Macy's Inc. reserves the right to amend this job description at any time.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Eligible for sales commission and performance‑based incentives.