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Customer Experience Lead: Coaching & Checkout Excellence
Job in
Dickson City, Lackawanna County, Pennsylvania, USA
Listed on 2026-07-16
Listing for:
JCPenney
Full Time
position Listed on 2026-07-16
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
JCPenney in Lackawanna County, PA is seeking a Customer Experience Supervisor to drive profitable sales growth by leading associates, coaching on service, and delivering checkout experience strategies. The role involves directing customer service, training cashiers, managing schedules, and ensuring adherence to company standards.
Eligible employees receive a benefits package and store discounts. Responsibilities include leading the Manager on Duty program, staffing for peak times, coordinating
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