Quartz - Slab Repair Technician

Dal-Tile is seeking a highly skilled and detail-oriented Quartz Surface Repair & Recovery Technician to join our manufacturing team. This position plays a critical role in maximizing product yield and maintaining premium quality standards through the repair, restoration, and aesthetic recovery of engineered quartz slabs.

The ideal candidate will possess strong craftsmanship skills, excellent attention to detail, and a natural artistic ability to match colors, patterns, textures, and veining characteristics found in engineered quartz surfaces. This role requires an individual who can evaluate cosmetic and minor mechanical defects, develop appropriate repair solutions, and execute repairs that meet both quality standards and customer expectations.

• Slab Evaluation & Defect Assessment:
  Inspect engineered quartz slabs for cosmetic and minor mechanical defects, including chips, missing materials or pinholes, surface imperfections, cavities, fissures or minor cracks, color inconsistencies.
• Determine repair feasibility and recommend appropriate recovery methods.
• Collaborate with Quality personnel to establish repair acceptance criteria.
• Document repair activities and outcomes according to company procedures.

• Perform precision repairs using industry‑approved fillers, epoxies, pigments, adhesives, and finishing materials.
• Blend colors, aggregates, and textures to achieve visually seamless repairs.
• Replicate natural movement, veining patterns, and surface characteristics to the extent possible found in premium quartz designs.
• Execute smooth filling and surface restoration processes to match surrounding slab appearance.
• Utilize fabrication related repair techniques commonly used in the stone industry to recover manufacturing defects.
• Ensure repairs maintain product integrity, appearance, and customer expectations.

• Demonstrate strong visual judgment and artistic ability when evaluating repaired areas.
• Create custom color formulations and pigment blends to match existing slab designs in coordination with R&D team.
• Assess color, depth, translucency, texture, and pattern consistency under various lighting conditions.
• Recommend aesthetic improvements that increase slab recovery rates while maintaining quality standards.
• Serve as a key resource for visual approval decisions during the repair process.

• Partner with Quality and Manufacturing teams to obtain repair approvals.
• Participate in root‑cause investigations related to recurring defects.
• Identify opportunities to improve recovery techniques and reduce material waste.
• Contribute to continuous improvement initiatives focused on yield enhancement and defect reduction.
• Maintain high standards of workmanship and craftsmanship.

• Safely operate manufacturing equipment including hand tools, forklifts, overhead cranes, material handling equipment.
• Follow all company safety policies and procedures.
• Maintain a clean, organized, and safe work environment.

• Support cross‑functional activities for progress and continuous improvement of the entire plant.
• Ability to peruse, assess, and prepare work area for problem solving, quality inspection, and subsequent approval process.
• Willingness to learn and apply knowledge on real challenges, production expectations, and initiatives that promote manufacturing process.
• Support the daily efforts to ensure consistent product quality control compliance and improvement.
• Ensure operations are within specifications and perform other duties as required.

• Bachelor's degree or equivalent experience with knowledge of ceramic industry (Preferred).
• 1+ year of fabrication experience (Preferred).
• Familiarity with tools, machines, and safety protocols.
• Strong attention to detail and quality standards.
• Demonstrated hand‑finishing and repair skills.
• Ability to identify subtle color and texture differences.
• Ability to work independently and make sound decisions regarding repair methods.
• Detail‑oriented and takes pride in craftsmanship.
• Physically capable and safety‑minded.
• Wil…