Customer Service Representative

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard‑working people who value safety, enjoy working as a team and have a positive work attitude.

• Maintain courteous, professional contact with co‑workers, customers, vendors, and community at large.
• Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs.
• Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations including proper sanitation, food handling, preparation, storage and disposal procedures.
• Follow federal law and company standards on carding customers for all age‑restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products.

• Provide exceptional guest service, greet and thank all customers while making eye contact.
• Conduct all point‑of‑sale activities accurately and safely while adhering to CSI guidelines and procedures, including retail and fuel sales transactions through multiple forms of payment.
• Maintain cash drawer at or below maximum level; secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales.
• Follow CSI cash handling policies, guidelines, and procedures consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products.
• Effectively manage Extra Mile and/or KKC food service and beverages to maximize sales and minimize loss through monitoring product levels and restocking as needed.
• Actively promote store specials and other marketing programs.
• Cross‑check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and ensure shelves are full of products, including both the retail space and cooler locations.
• Observe local law requirements when filling vehicle fuel tanks with gasoline or diesel to specified levels.

• Proficient in English to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers.
• Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up‑to‑date food handling certificates as required by law (in specific locations only).
• Cooking/Restaurant experience preferred.

This position has no supervisory responsibilities.

Rare, limited to required training and coverage for nearby stations.

• Ability to stand and walk for long periods on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques; follow team‑lift concept if objects are too heavy or awkward and if over 25 pounds.
• Constant standing, bending, and reaching required by Krispy Krunchy Chicken procedures.
• Work safely with equipment that can create and hold very high temperatures while using appropriate personal protective equipment.
• Periodic exposure to outdoor conditions during daylight hours.
• Moderate exposure to walk‑in coolers and freezers at 34°F or lower.
• Frequent handwashing and attention to personal cleanliness standards.
• Must be at least 18 years of age or older for California and Oregon locations; at least 21 years of age or older for Washington and for graveyard shift (10pm–6am); and for Management positions.

• Full‑time &…