Customer Service Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Training & development
• 401(k) matching
• Competitive salary

State Farm Insurance Agent located in Dinuba, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Arianna Ontiveros Insurance Agency, Inc State Farm Office, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)