Teller, Finance & Banking

Position Summary

Provides customer service, processes both business and individual banking transactions, manages a cash drawer, and cross‑sells bank services.

• Responsible for accurate, prompt and efficient customer transactions.
• Trial balances the cash drawer throughout the day.
• Balances and rolls the drawer at closing, comparing balances to the system.
• Reports any discrepancies to the supervisor.
• Receives cash and checks for deposit, verifies amounts, checks endorsements, and reviews checks for potential fraud, including holds.
• Examines cash to guard against counterfeit bills.
• Cashes checks in accordance with bank policy.
• Enters transactions into the computer system and issues receipts.
• Assists customers with transactions and ATM operations.
• Maintains comprehensive customer service, including balancing the cash drawer to reduce and eliminate teller differences.
• Understands basic deposit and lending products & services.
• Identifies correct product types through needs‑based questioning, building customer relationships.
• Recommends products and services to business partners, assists with electronic services, and enters opportunities into customer information software.
• Serves as relief and/or backup teller in other Midland States Bank locations.
• Completes all assigned learning activities on time.
• Actively participates in weekly huddles and one‑on‑one coaching sessions.
• Demonstrates and models Midland States Bank core values and engages in community activities.
• Travels occasionally for training and team meetings; willing to travel within the market as needed.
• May be required to work in a Midland office to support internal and external customers.
• Maintains compliance with all applicable regulations, including the Bank Secrecy Act (BSA).
• Other duties as assigned.

• High School Diploma or equivalent.
• Standing for extended periods of time.
• Lifting and transporting coin and currency bags weighing 25–50 pounds.
• Multilingual speakers are encouraged to apply.

• Business insight
• Innovation cultivation
• Results orientation
• Sound decision making
• Brand championing
• Collaboration
• Effective communication
• Customer focus
• Authenticity
• Emotional intelligence
• Self‑development
• Flexibility and adaptability

• Comprehensive healthcare and well‑being benefits.
• Paid family leave.
• Generous paid time off.
• Banking perks.
• Employee Stock Purchase Plan.
• 401(k) plan with company match.
• Opportunity to participate in the Non‑Qualified Deferred Compensation plan (subject to eligibility).

Teller Starting Pay: $18.00 per hour. Additional compensation may include short‑term incentives (bonus and/or commission) and long‑term incentives (stock awards).

Midland States Bank is an Equal Opportunity and affirmative action employer. We hire, train, compensate, and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please contact Midland States Bank Human Resources at