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Crew Member, Restaurant​/Food Service

Job in Dixon, Lee County, Illinois, 61021, USA
Listing for: Tropical Holdings Illinois, LLC
Full Time position
Listed on 2026-09-27
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff
Salary/Wage Range or Industry Benchmark: 13 - 15 USD Hourly USD 13.00 15.00 HOUR
Job Description & How to Apply Below

About this position

Company Overview

At SERVE Hospitality Group, it’s more than smoothies—it’s about serving smiles, one guest at a time. Built on hospitality, connection, and community, every interaction is a chance to brighten someone’s day.

Serve Hospitality Group proudly operates 30+ Tropical Smoothie Cafe locations and is rapidly growing. As a fast-scaling, multi-unit franchisee, we’re expanding this nationally recognized brand with bold energy and purpose. Backed by a strong development pipeline and committed internal capital, we’re building a culture-driven, high-performance business that blends speed, discipline, and operational excellence.

About the Role

We’re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you’ll join a team that values growth, flexibility, and good vibes.

Why Join Us?
  • Competitive hourly pay of $13 - 15 per hour plus tips! Compensation is based on availability and experience*
  • Work-life balance with flexible scheduling and consistent closing times (9 pm)
  • Clean, healthy environment – no fryers, no grease, just fresh ingredients
  • Career growth opportunities with clear internal promotion pathways
  • Fun, fast-paced atmosphere with room for creativity
  • Employee perks with paid training, team rewards, and exclusive discounts
  • SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match (eligibility based on tenure, age, and hours requirements)
Key Responsibilities
  • Prepare food and smoothie items following established recipes
  • Provide fast, friendly, and accurate service to every guest
  • Ensure correct portioning and proper temperature standards
  • Share knowledge of ingredients, menu items, and pricing with guests
  • Use the POS system accurately and assist guests with payments.
  • Maintain store cleanliness and follow food safety guidelines.
  • Support opening, closing, and shift transition procedures.
  • Communicate guest concerns or issues promptly to management.
  • Contribute to a positive, team‑oriented environment.
Our Ideal Candidate
  • Motivated team players with high energy and positive attitudes
  • Strong communicators who enjoy engaging with guests and coworkers
  • Customer‑service minded individuals who take pride in delivering a great experience
  • Adaptable learners who thrive in fast‑moving environments
  • Reliable and punctual team members with dependable work habits``` It appears the job description is missing from your message. Please provide the sanitized HTML job description so I can evaluate it and generate the formatted JSON output for you.
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