Parts Sales Professional

Purpose:

Responsible for selling, receiving, and delivery of parts and attachments. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.

Responsibilities:

Promotes and sells products and/or services to meet customer needs

Assists with preparing and maintaining merchandise displays

Communicate and fill customer online parts orders via the customer portal

Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations

Helps to keep parts department clean and orderly

Follows up on shortages and expedites issues by reporting to the Lead Assists in maintaining all departmental tools, equipment, and vehicles

Helps answer phones and address customer voicemails with urgency

Support customer

Other duties as assigned

Experience, Education, Skills and Knowledge:

Basic data entry/keyboarding skills/computer aptitude

Basic parts and machinery knowledge

Ability to use the John Deere Parts Catalog computer application

Ability to work in a team environment

Ability to lift items weighing up to 75 lbs. daily

Ability to stand for long periods of time

High School diploma or equivalent experience

Forklift certification preferred

Works in both office and warehouse environments, including consistently viewing a computer monitor and using keyboard/mouse
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