Sales Associate

Primary Purpose of Job

Provide fast and courteous service to all customers. Additional responsibilities include suggestive selling, stocking, cleaning, and practicing proper safety procedures.

• Know all company procedures.
• Be familiar with store layout and merchandise.
• Practice proper customer relations at all times.
• Know how to operate all equipment in the store.
• Know how to properly stock inventory.
• Know and follow all preventive maintenance procedures.
• Know and follow all State laws for liquor/beer and tobacco.
• Keep everything inside and outside of the store clean.
• Administer sales transactions.
  • Cash transactions
  • Credit card transactions
  • Lotto/lottery transactions
  • Issue money orders
• Be available to assist with shift coverage (most stores 24 hours).
• Handle any other work that can be assigned at supervisor's discretion.

• Serve the customers.
• Front and fill coolers.
• Issue money orders.
• Administer credit card transactions.
• Administer lotto/lottery transactions.
• Clean, front, and stock shelves.
• Clean and wash down parking lots.
• Clean and wash windows.
• Sweep and mop floors.
• Carry out garbage.
• Keep coffee fresh (every 45 minutes).
• Be sure money is secured at all times.
• Keep register at or below $100.00 at all times.
• Document all refunds, void, and no sales by attaching corrected receipt.
• Must be able to complete shift report.
• Know how to check vendors in and out.
• Know how to sign for and receive gasoline deliveries.
• Keep walk‑in cooler, restrooms, and back room clean and neat.
• Ring up all sales.
• Practice plus selling and provide prompt courteous service.
• Always maintain a clean and neat image (see dress code).
• Know and follow state laws for liquor/beer, cigarettes, and adult magazines.
• Control cash shortages.
• Know and follow procedures for manufacturer’s coupons.
• Know company policy and procedures for carrying out shoplifting and robbery preventive measures.
• Allow no one behind checkout counter or into the backroom without proper identification.

• High school diploma.
• 1 year of experience in customer service/retail field.

Adaptability, Attendance and Punctuality, Communications, Cooperation, Job Knowledge, Judgment, Problem solving, Quality, and Concentration.

This position is performed within a fast‑paced environment, with frequent exposure to general office equipment, beverage equipment, coolers, and any other site‑specific equipment/factors. The job requires the ability to walk, stand, bend, and reach regularly. Must be able to frequently lift, push, or pull weight of at least 5 to 75 pounds. Ability to work in different Midwest Petroleum Stations. Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.