Janitorial Quality Assurance Coordinator

Overview

For more than 60 years, Service Master Clean has been creating cleaner, healthier, safer work environments for our customers. As a Service Master Service Partner, you will belong to a team that works together to deliver the best solutions and customer service to our clients. We foster a dynamic and supportive work environment where diversity, creativity, and initiative are celebrated. If you are committed and are willing to put in the effort, we can mentor you for success.

Join us and be part of our growing team.

Our essential team members enjoy:
Competitive Pay
, Flexible Schedules,
Career Path Opportunities
, Paid Training
, Health Insurance & Disability Benefits
, Paid Vacations and personal time off

• 401(k) matching
• Company car
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Company Culture

Work under the direction of the Janitorial Director. Responsibilities include helping organizes employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to Service Master standards. To be successful in this role, you should have a good understanding of cleaning principles, team management abilities, and attention to detail.

• Training cleaners on Service Master’s standards, products, processes and procedures
• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
• Train cleaners on task schedules specific to individual accounts
• Perform inspections and give constructive performance feedback to staff members
• Assign shifts and make necessary adjustment in case of call off
• Be able to cover a shift when necessary
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Use proper PPE where required
• Opens and locks facilities, enable and disable security system as require
• Must be able to communicate in English. Bilingual is a plus.

• Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
• 80% field work at clients' facilities and 20% at our main office
• Must be able to lift and/or carry up to 30lbs.
• Must have an eye for detail
• Ability to differentiate between cleaning products and uses
• 0-1 years’ experience as a custodian, janitor, or housekeeper a plus but not required
• Will provide on the job training to those with strong work ethic and willingness to learn.
• The ability to be flexible and work at a fast pace in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude
• Contribute to the overall team effort including being in uniform, dependable and on time

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains se responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Apply and become a part of Service Master, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a Service Master Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

This franchise is independently owned and operated by a Service Master Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The Service Master Company, LLC.