Office Services Senior Associate

Line of Service

Internal Firm Services

Not Applicable

IFS - Internal Firm Services - Other

Senior Associate

At PwC our people in property management focus on providing strategic advice and solutions for clients in the real estate industry helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions leasing asset management and development projects. In facilities and infrastructure management at PwC you will focus on creating and maintaining efficient and effective operations of physical work spaces including maintenance security and space planning.

You will play a crucial role in creating a comfortable and productive environment for employees and clients.

• Ensures the smooth operation of the office by coordinating
• administrative support across the office and ensures that the office is
• supported in an efficient and effective manner. Responsible for
• procurement of office supplies. Oversight of office help drivers and reception.

• Adhere to the allocated budget for the Office Services function
• Propose costs saving solutions as appropriate
• Work with procurement with regards to office needs (supplies consumables)
• Prepare purchase orders for all office management supplies rent utilities and service charges
• Customer
• In line with Procurement guidelines provide office services supplies
• Coordinate local events office events with close liaison with the
• Office Manager
• Coordinate printing and binding requests
• Facilitate New Hire on-boarding process via coordination inductions and other matters with HR
• Notify HC IT and receptionist of new hires/departures and
• provide/remove security passes and access to office as appropriate
• Handles and reports ad-hoc issues arising
• Acts as an interface between administrative staff and management
• Manage external archiving if relevant
• Manage seating storage and parking allocations
• Oversee couriers and post room

• Manage Office administrator assignment and conflict
• Adhere to policies and procedures set by management
• Coordinate driver schedules reviews timesheets and manages leave
• Coordinate office administrator schedules reviews timesheets and
• manages leave
• Coordinate receptionist schedules reviews timesheets and manages
• leave
• Manage maintenance repairs
• Manage cleaners and other outsourced services
• Liaise with office landlord
• Fire safety warden and business resilience liaison
• Manage local office petty cash
• Learning and Growth
• Follow up closely on the daily operation of junior staff to ensure
• support for office operation is being well-maintained and provided
• fairly to all office users
• Standardise and improve efficiency of internal office management
• processes
• Assist the Office Manager in recruiting and deploying junior admin
• staff (receptionist office assistants drivers etc. according to local
• needs)
• Training new office management team members
• Performance management of direct reports
• Act as a key resource and liaison to other functional areas of the
• business building cross-functional relationships as needed

• Bachelors degree required

• Fluency in spoken and written English proficiency in Arabic is an advantage

• 5 years experience of providing office services in a professional
• services environment or equivalent internal experience

• Experience with a professional services firm preferred
• Prior people management/team lead experience preferred
• Knowledge and Skills
• Extensive knowledge of associated computer software (e.g. Microsoft
• Office 97 especially Word PowerPoint Excel etc.)
• Ability to identify problems and resolve them
• Ability to make decisions without prior reference
• Clear and concise communications at all levels
• Strong managerial presence
• Ability to work accurately

• Accepting Feedback
• Active Listening
• Analytical Thinking
• Architectural Management
• AutoCAD (Drawing Software)
• CAD Standards
• CCURE (Security Management Software)
• Communication
• Corrective Maintenance
• Correspondence Management
• Cost Management
• Coworking Space Management
• Creativity
• Cross-Functional Team Coordination
• Customer Experience (CX) Strategy
• Demand Management
• Embracing Change
• Emergency Response System Maintenance
• Emotional Regulation
• Empathy
• Environment Health and Safety (EHS) Program Development
• Event Execution
• Facilities Engineering
• Hoteling
• 61 more

Not Specified

Yes

Yes

Senior IC

• Airside Operations
• Desktop Support
• Corporate Risk Management
• Gallery
• Agile Testing
• Humming Bird

Full-Time

years

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