Assistant Accommodation Manager

Job Description

Rixos Gulf Hotel Doha is seeking a detail-oriented and service-driven Assistant Manager Team Member Accommodation to support the day-to-day operations of employee housing facilities. This role ensures that employee accommodations are safe, clean, and efficiently managed, contributing to the overall well‑being and satisfaction of our team members. The Assistant Manager plays a vital part in coordinating services, managing inventories, and assisting with employee‑related housing matters.

Assist in the daily management of employee accommodation, ensuring facilities are clean, well‑maintained, and comply with health and safety standards.

Support in planning and monitoring room assignments, ensuring accurate records of occupancy and availability are maintained.

Report maintenance issues promptly and coordinate with the Engineering or Maintenance team for timely repairs and preventive upkeep.

Monitor accommodation‑related inventory including furniture, appliances, and supplies. Ensure proper documentation and upkeep of assets.

Act as a point of contact for employees regarding accommodation issues, concerns, or requests. Provide solutions and escalates when necessary.

Conduct regular checks of rooms and communal areas to ensure cleanliness, safety, and proper function.

Assist in implementing health and safety protocols within accommodation areas and report any hazards or non‑compliance issues.

Maintain accurate records of resident details, maintenance requests, and other operational logs. Assist in preparing reports for management.

Ensure that employees adhere to accommodation policies and procedures. Support in communicating rules and addressing violations.

Liaise with external service providers such as cleaning, pest control, to ensure timely and effective service delivery.

• High School diploma or equivalent. Additional qualifications in Facilities Management, Hospitality, or Administration are a plus.
• Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry.
• Strong organizational and time‑management skills with attention to detail.
• Proficiency in Microsoft Office Suite:
  Word, Excel, Outlook. Familiarity with inventory or facility management systems is advantageous.
• Good interpersonal and communication skills with a customer‑service mindset.
• Ability to handle multiple tasks, prioritize effectively, and work in a fast‑paced environment.
• Basic knowledge of health, safety and hygiene standards.
• High level of integrity and professionalism in handling employee matters.
• Problem‑solving abilities and initiative in managing tasks.

8 to 10 years of relevant experience.