Assistant Accommodation Manager

Job Summary

Rixos Gulf Hotel Doha is seeking a detail-oriented and service-driven Assistant Manager Team Member Accommodation to support day-to-day operations of employee housing facilities. This role ensures that employee accommodations are safe, clean and efficiently managed, contributing to the overall well-being and satisfaction of our team members.

• Accommodation Operations:
  Assist in daily management of employee accommodation, ensuring facilities are clean, well-maintained and comply with health and safety standards.
• Room Allocation:
  Support planning and monitoring of room assignments, ensuring accurate records of occupancy and availability.
• Maintenance Coordination:
  Report maintenance issues promptly and coordinate with Engineering or Maintenance team for timely repairs and preventive upkeep.
• Inventory Control:
  Monitor accommodation-related inventory including furniture, appliances and supplies, ensuring proper documentation and upkeep of assets.
• Employee Support:
  Act as point of contact for employees regarding accommodation issues, concerns or requests, providing solutions and escalating when necessary.
• Facility Inspections:
  Conduct regular checks of rooms and communal areas to ensure cleanliness, safety and proper function.
• Health & Safety:
  Assist in implementing health and safety protocols within accommodation areas and report any hazards or non-compliance issues.
• Administrative Support:
  Maintain accurate records of resident details, maintenance requests and other operational logs; assist in preparing reports for management.
• Policy Enforcement:
  Ensure employees adhere to accommodation policies and procedures; support in communicating rules and addressing violations.
• Vendor Coordination:
  Liaise with external service providers such as cleaning and pest control to ensure timely and effective service delivery.

• High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus.
• Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry.
• Strong organizational and time management skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with inventory or facility management systems is advantageous.
• Good interpersonal and communication skills, with a customer-service mindset.
• Ability to handle multiple tasks, prioritize effectively, and work in a fast-paced environment.
• Basic knowledge of health, safety, and hygiene standards.
• High level of integrity and professionalism in handling employee matters.
• Problem-solving abilities and initiative in managing tasks.