Cargo Revenue Integrity Officer

Overview

Job title:

Cargo Revenue Integrity Officer

#: 225595

Location:

Qatar - Doha

Job family:
Cargo & Airport Operations

Closing date: 19-Feb-2026

The air cargo industry is undergoing rapid change. Qatar Airways Cargo is leading this transformation by digitalizing the end-to-end value chain, enhancing the e-commerce experience, and launching digital freight marketplaces. We are seeking talents who want to make an impact, grow their experience, and challenge themselves within our passionate team.

We are pleased to offer an opportunity to join Qatar Airways Cargo’s Revenue Optimization Team in Doha as a Cargo Revenue Integrity Officer
. You will support the revenue integrity team in ensuring accuracy and compliance in cargo revenue processes by analyzing disputes and revenue adjustments from customers and internal stakeholders.

• Analyze and ensure prompt and accurate resolution of all disputes and revenue adjustments raised by customers or internal stakeholders in the system.
• Handle the waiver and write-off approval review process following authorization protocols.
• Develop, implement, monitor and review processes in line with increasing business complexity. Manage and influence internal stakeholders to safeguard revenue integrity globally.
• Conduct periodic assessments of systems and process controls, reporting any suspected leakages to management.
• Regularly monitor Early Warning Signal KPIs and dashboards to identify and address abnormalities during review.
• Support the development and implementation of Early Warning Signal tools and alert proactively to prevent revenue leakages from booking to payment receipt.
• Drive continuous enhancement and transformation of revenue integrity policies and procedures to detect, assess and reduce cargo revenue leakages.
• Collaborate with internal Cargo stakeholders to uphold compliance with revenue integrity protocols and evaluate revenue trends and risks across cargo segments.
• Aid in the design and implementation of a global revenue integrity framework, including waiver and approvals policies.
• Analyze bookings, tariffs and other charges to detect revenue leakages; perform root cause analysis and implement corrective actions as needed.
• Contribute to the implementation of a revenue integrity KPI structure; provide guidelines and analysis for target setting and planning.
• Perform system testing if required for system enhancements or bug fixes.

• Diploma, bachelor’s degree or equivalent with at least 4 years of job-related experience.
• Understanding of cargo business, rates/tariffs, TACT rules, cargo billing and revenue processes.
• Experience in the cargo industry (airline or freight forwarders) and preferably in a revenue-related unit.
• Experience with visualization tools such as Tableau or Power BI and BI/statistical tools such as Business Objects and MS Office.
• Strong analytical and audit skills, including the ability to apply ethical judgment and evaluate risks that could lead to revenue loss.

Our story started with four aircraft. Today, we deliver excellence across 12 businesses—coming together as one. We’ve grown fast, broken records and set trends. We encourage bold ideas and a global mindset, and we support you to reach your potential within a truly international community.

If you’re ready to join a progressive team and have a challenging and rewarding career, apply now by uploading your CV and completing our quick application form.

Note:

This posting contains only information intended to describe the job and does not create a contract of employment. Qatar Airways Group is an equal opportunity employer.