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Job Description & How to Apply Below
We are hiring a General Manager to oversee the end-to-end business with full P&L ownership
. The primary goal is to transform our central kitchen/factory (
100+ member team operating within a 2,400 square meter central production kitchen
) into a profit centre
, driving revenue growth, margin expansion, and sustainable scale across B2C subscription and emerging B2B channels, ensuring innovation becomes a sustainable commercial success.
- Own full P&L: revenue, gross margin, operating expenses, net profit.
- Convert the factory model from a cost centre to a profit centre by improving unit economics.
- Drive pricing strategy, plan structure, and margin discipline.
- Build and manage budgets, forecasts, and cash flow planning; run monthly performance reviews.
- Identify and close partnerships to expand revenue streams:
- Corporate wellness meal programs
- Gyms and fitness studios
- Clinics and hospitals (dietician-supported plans)
- Universities and communities
- Influencers/affiliates and co-branded programs
- Distribution & Channel Partnerships (Delivery platforms, Marketplace listings, other strategic distribution points)
- Build a repeatable B2B pipeline and partnership sales engine (lead gen → pitch → contract → renewal).
- Negotiate commercial terms, pricing and SLAs.
- Align operations team to business growth.
- Own growth strategy across Qatar: acquisition, retention, and revenue per customer.
- Understand local market preferences (diet trends, taste profiles, seasonality, buying behaviour).
- Translate customer insights into commercial actions: plan design, pricing, add-ons, seasonal menus, promotions.
- Work with marketing to ensure acquisition is efficient and profitable.
- Align marketing and customer experience teams to deliver consistent growth and subscription stability.
- Work with the marketing team to develop and implement customer retention programs.
- Convert founder-led product ideas into executable business plans.
- Own GTM execution for new categories: pricing, positioning, target segments, and launch timelines.
- Validate new products with pilots, feedback loops, and profitability testing.
- Scale successful launches into stable revenue lines.
- Ensure operational teams are aligned to business goals (forecasting, capacity, delivery SLA, quality targets).
- 8–15+ years of experience in a commercial/business leadership role with full or major P&L responsibility.
- Strong financial competence: forecasting, budgeting, margin optimisation, pricing strategy, unit economics.
- Experience leading business growth in catering, food services or hotel brands.
- Experience in the Qatar market with a strong understanding of customer behaviour and local channel dynamics.
- Demonstrated partnership and negotiation success with measurable revenue outcomes.
- Business ownership mindset (acts like the CEO of the unit).
- Strong financial and commercial judgment.
- Partnership development + negotiation excellence.
- Market understanding + customer insight-driven execution.
- Ability to translate ideas into execution and results.
- Strong leadership, KPI discipline, and cross-functional coordination.
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